PORT WEAR US

Effective Date: October 28, 2026
Website: https://portwearus.com

1. Our Commitment to Your Privacy

At PORT WEAR US, we believe that trust is the foundation of every successful customer relationship. Whether you are shopping for blank apparel, ordering products in bulk, or bringing a custom design to life through embroidery or printing, your privacy matters to us.

This Privacy Policy explains how PORT WEAR US ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit our website, make a purchase, request a quote, communicate with our team, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to any rights and choices available to you under applicable law.

2. Information We Collect

We collect information necessary to provide a convenient, reliable, and personalized shopping experience.

Personal and Contact Information

When you place an order, create an account, request a custom quote, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Business or organization name

• Customer account details

• Order history and purchasing preferences

Order and Customization Information

For wholesale and customized apparel orders, we may collect information such as product selections, sizes, quantities, artwork, logos, design files, embroidery instructions, printing preferences, and related communications.

Payment Information

Payments are processed through the payment providers available at checkout. These providers may collect and process payment details needed to complete transactions.

PORT WEAR US does not require customers to provide full payment card details directly through email or ordinary customer-service messages.

Technical and Browsing Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referring websites, and interactions with our store.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

• Processing, fulfilling, and delivering orders

• Responding to inquiries and custom apparel requests

• Preparing wholesale quotations and coordinating production

• Communicating order confirmations and delivery updates

• Providing customer support and resolving concerns

• Maintaining and improving our website

• Preventing fraud and unauthorized transactions

• Understanding shopping preferences and website performance

• Sending promotional communications where permitted by law

• Meeting applicable legal, tax, accounting, and regulatory obligations

We aim to collect only information reasonably necessary for these activities.

4. Custom Artwork and Design Files

PORT WEAR US offers apparel customization services, including embroidery, screen printing, DTF printing, and heat transfer applications.

Customers may submit logos, artwork, graphics, business names, and other materials to create personalized products.

We use these materials to evaluate customization requests, prepare quotations, coordinate production, fulfill orders, and provide related customer support.

When necessary, design files and production specifications may be shared with trusted printing, embroidery, or fulfillment partners involved in completing an order.

Customer-submitted materials are not automatically treated as permission to use those designs for unrelated promotional purposes.

5. How We Share Information

We may share relevant information with third parties that assist in operating our business, including:

• E-commerce providers: To operate our online storefront and manage orders.

• Payment processors: To securely process transactions and address payment-related issues.

• Shipping and logistics companies: To arrange deliveries and provide tracking information.

• Apparel suppliers and production partners: To fulfill blank apparel and custom merchandise orders.

• Technology and customer support providers: To support website operations and customer communication.

• Analytics and advertising partners: To measure website performance and support marketing activities, subject to applicable privacy choices.

• Legal or regulatory authorities: When disclosure is required by law or reasonably necessary to protect rights, safety, and business operations.

We do not disclose customer information to unrelated third parties simply for their independent use without an appropriate business or legal basis.

Certain advertising-related disclosures may be considered a "sale" or "sharing" of personal information under applicable privacy laws, even when no money is exchanged.

6. Cookies and Website Technologies

Our website may use cookies, pixels, and similar technologies to operate the store and improve the browsing experience.

These technologies may help us:

• Remember shopping cart selections

• Maintain account and checkout functionality

• Understand website traffic and performance

• Remember applicable preferences

• Measure advertising effectiveness

• Display relevant promotional content

Some technologies are essential for store functionality, while others support analytics or marketing.

Where required by law, we provide choices regarding non-essential cookies and related data processing.

You may also adjust certain cookie settings through your browser or available website privacy controls.

7. Advertising and Promotional Communications

PORT WEAR US may promote its products and services through online advertising, social media, email campaigns, and other marketing channels.

If you subscribe to promotional communications, we may send information about new products, special offers, apparel collections, customization services, and other store updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or by contacting us directly.

Unsubscribing from promotional emails will not prevent necessary communications concerning orders, payments, deliveries, or customer-service requests.

8. Data Security

Protecting customer information is an important part of our operations.

We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle.

Our website operates through Shopify, and payment transactions are handled through supported payment providers.

However, no electronic transmission, website, or storage system can be guaranteed completely secure. We encourage customers to protect their account credentials and contact us if they suspect unauthorized account activity.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

This may include maintaining records for:

• Order processing and customer service

• Accounting and tax compliance

• Warranty, refund, or transaction disputes

• Fraud prevention and security

• Applicable legal obligations

Custom artwork and order-related design files may be retained as needed for production, customer support, and legitimate business recordkeeping.

When information is no longer required, we take appropriate steps to delete it, anonymize it, or securely retain it where legally necessary.

10. Your Privacy Rights and Choices

Depending on your state or country of residence, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of eligible information

• Obtain a copy of certain information

• Opt out of certain targeted advertising or data-sharing activities

• Withdraw consent where processing relies on consent

• Appeal certain privacy-request decisions where required by law

These rights may be subject to verification, legal exceptions, and applicable requirements.

To submit a privacy-related request, contact info@portwearus.com.

We will review and respond to requests in accordance with applicable law. We will not unlawfully discriminate against customers for exercising their privacy rights.

Where available, customers may also use the privacy preference or data-sharing opt-out controls provided on our website.

11. Shopify and Third-Party Services

Our online store is powered by Shopify, which provides technology supporting our storefront, checkout, and related e-commerce operations.

Shopify and other service providers may process personal information as necessary to provide their services.

For more information about Shopify's treatment of consumer information, please visit:

https://www.shopify.com/legal/privacy/consumers

Our website may also contain links to external websites or services.

We are not responsible for the independent privacy practices of third-party websites, and we encourage customers to review their policies before providing personal information.

12. Children's Privacy

PORT WEAR US is not intended to collect personal information directly from children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required authorization.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it, subject to applicable legal obligations.

Parents or guardians who believe a child has submitted personal information may contact us for assistance.

13. International Data Processing

PORT WEAR US primarily serves customers in the United States.

Because our e-commerce operations involve technology platforms and service providers, personal information may be processed or stored in locations outside a customer's state or country.

Where applicable, we take appropriate steps to address legal requirements governing international data transfers.

14. Changes to This Privacy Policy

As our business grows, we may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

When updates occur, we will revise the effective date displayed at the top of this page.

Material changes will be communicated when required by applicable law.

We encourage customers to review this page periodically.

15. Contact PORT WEAR US

If you have questions about this Privacy Policy, would like to exercise a privacy right, or need assistance regarding your personal information, please contact us.

PORT WEAR US
Website: https://portwearus.com
Email: info@portwearus.com
Business Location: Chicago, Illinois, United States
Mailing Address: [Insert complete business mailing address]

We appreciate the trust you place in PORT WEAR US and remain committed to treating your personal information with care and respect.